Evaluation of the current status of E-government implementation in Tanzania: Government websites perspectives

Ashura Abdallah Magayane, Juniter Kwamboka Mokua, Yang Lanrong

Abstract


This paper provides an evaluation of the current status of e-government implementation in Tanzania by examining websites for ministries and government agencies. The data used to analyze fifty one websites for ministries and government agencies were qualitative and quantitative as well. The results were compared with indicators for Tanzania e-government implementation framework. The findings depicted out that the level of e-government implementation was in the stages of digital presence and interaction. The study is useful in improving the implementation of e-government in Tanzania.


Keywords


E-government; ICT; Implementation; Tanzania

Full Text:

PDF

References


R. Naz, “E-governance for Improved Public Service Delivery in Fiji”. Journal of Service Science & Management, Vol 3, pp. 190-203, 2009.

F. Makoza, “The Level of e-Government Implementation: Case of Malawi”, Electronic Journal of e-Government, Vol 2(2), pp. 268-279, 2013.

Tanzania e-Government Strategy, President’s Office, Public Service Management, 2012.

J.R. Gil-Garcia, and T.A. Pardo, “E-Government Success Factors: Mapping Practical Tools to Theoretical Foundations”. Government Information Quarterly, pp. 187-216, 2005.

M. Yildiz, “E-government research: Reviewing the literature, limitations, and ways forward”. Government Information Quarterly, pp. 646-665, 2007.

M. Dewa, and I. Zlotnikova, “Current Status of e-Government Services in Tanzania: A Security Perspective”. ACSIJ Advances in Computer Science: an International Journal, Vol 3(3), pp. 114-122, 2014.

National ICT Policy, Ministry of Communications and Transport, United Republic of Tanzania, 2003.

Z. Irani, M. Al-Sebie, and T. Elliman, “Transaction Stage of e-Government Systems: Identification of its Location & Importance”, in Proceedings of the 39th Hawaii International Conference on System Sciences, 2006.

United Nations, Benchmarking E-Government: A Global Perspective, 2002.

K. Layne, and J. Lee, “Developing fully functional E-Government: a four-stage model”, Government Information Quarterly, Vol 18(2), pp. 122-136, 2001.

C.H. Baum, and A. Di Maio, Gartner’s four Phases of E-government. 2000.

Center for Democracy and Technology, E-Government Handbook. Washington DC, World Bank, 2002.

D. Coursey, and F.D. Norris, “Models of E-Government: Are They Correct? An Empirical Assessment”. Public Administration Review, Vol 68 (3), pp. 523–536, 2008.

M. Alshehri, and S.J. Drew, “E-government principles: Implementation, advantages and challenges”. International Journal of Electronic Business, Vol 9(3), pp. 255-270, 2011.

J. Parajuli, “A Content Analysis of Selected Government Web Sites: a Case Study of Nepal”. The Electronic Journal of e-Government, Vol 5(1), pp. 87 – 94, 2007.

Deloitte and Touche,”The Citizen as Customer”. CMA Management, Vol 74(10), pp. 58, 2001.

J.S. Hiller, and F. Bélanger, “Privacy Strategies for Electronic Government”. E-Government 200, pp. 162-198, 2001.

M.J. Moon, “The Evolution of E-Government among Municipalities: Rhetoric or reality?” Public Administration Review, Vol 62(4), pp. 424-433, 2002.

K. Siau, and Y. Long, “Using social development lenses to understand e-government development”. Journal of Global Information Management, Vol 14(1), pp. 47-62, 2005.

H.A. Al-Nuaim, “An Evaluation Framework for Saudi E-Government”. Journal of e-Government Studies and Best Practices, pp. 1-12, 2011.

A. Akakandelwa, “An exploratory survey of the SADC e-government web sites”. Library Review, Vol 60 (5), pp. 421 – 431, 2011.

K.M. Thompson, CR. McClure, P.T. Jaeger, “Evaluating Federal Websites: Improving E-government for the People”. In J.F. George (Ed.). Computers in Society: Privacy, Ethics & the Internet. Upper Saddle River, N.J.: Prentice-Hall, 2003.

A.O. Daniel, A. Oludele, R. Baguma, and T. Weide. “Cultural issues and their relevance in designing usable websites”. International journal of innovative technology & creative engineering, Vol 1(2), pp. 20-29, 2011.

D.E. Rosen and E. Purinton. “Website design: Viewing the website as a cognitive landscape”. Journal of Business Research, Vol 57(7), pp. 787-794, 2004.

Z. Jiang, J. Chan, and B. Tan. “Effects of Interactivity on Website Involvement and Purchase Intention”. Journal of the Association for Information Systems, Vol 11(1), pp. 34-59, 2010.

M. L. Kent, T. R. Harrison, and M. Taylor. “A critique of Internet polls as symbolic representation and pseudo-events”. Communication Studies, Vol 57(3), pp. 299-315, 2006.




Lululemon Black Friday cheap nfl jerseys Lululemon factory Outlet ny Black Friday discount tiffany outlet wholesale soccer jerseys online oakley black friday cheap nhl jerseys china cheap nfl jerseys north face black friday sale cheap nfl jerseys online Jordans Black Friday Sale 2015 Cheap Moncler Cyber Monday moncler outlet cheap soccer jerseys moncler outlet black friday cheap authentic nfl jerseys north face cyber monday Louboutin Black Friday canada wholesale cheap nfl jerseys lululemon cyber monday 2015 cheap nfl jerseys from china 2015 Cheap Moncler Black Friday Sale Moncler Cyber Monday 2015 cheap jerseys Lululemon Cyber Monday Sale jordans cyber monday deals 2015 Black Friday deals Lululemon 2015 jordan black friday 2015 Moncler Jackets Black Friday Sale 2015 Louboutin Pas Cher Black Friday 2015 Canada Lululemon north face black friday cheap wholesale soccer jerseys